We’re working with UPS to offer a more convenient and secure way to receive your order. The UPS Access Point service allows you to pick up your order from a nearby location.
- No more missed deliveries
- Deliveries kept securely at a convenient location
- A greener delivery option that produces fewer carbon emissions than home delivery
How does it work?
At the checkout, select the “Local Pickup” option. You will then be able to search by your location and select a nearby Access Point from more than 24,000 nationwide. Once you have selected an Access Point, your order will be shipped to that location.
You will receive an e-mail when your order is ready to be collected. You will be asked to show a government ID when collecting your order.
The opening hours of the Access Point will be displayed at the time of selection and will also be displayed in your pickup email.
Search for a nearby Access Point
Select the location and checkout
Pick up when it's convenient for you
It's also the greener choice
Frequently Asked Questions
When can I pick my order up?
Your order will take 3 days to reach the UPS Access Point. You will receive an email when your order is at the Access Point and ready for pick up.
How much does it cost?
Pickup from a UPS Access Point is FREE.
How long will my order be available for pick up?
Your package will be held for 7 days so you can pick up your package when it's convenient for you.
How will I know when my package is ready to pick up?
You will be emailed by UPS to let you know when your item has arrived at the Access Point and is ready for you to pick up.
What do I need to pick up my package?
Please bring photo ID with you when you pick up your package. If you have been sent a Package Release Code you will also need to bring this along.
How can I find the nearest location to me?
When completing your order you will be presented with the option to search using your ZIP Code or address. You will then be shown nearby locations on a map with information on distance and opening times.
When are the UPS Access Point locations open?
Access Points are typically open early to late 7 days a week. When selecting a nearby location you will be shown the opening times.